Ordering kiosk's coming to 1,000 Wendy's

MattyFresh wrote:I  feel like this will slow things down a lot... not a fan


DUBLIN, Ohio — Fast food giant Wendy’s plans to install self-ordering kiosks in about one out of six of the burger chain’s franchises nationwide by the end of this year.
A typical location would get three kiosks for about $15,000, The Columbus Dispatch reported. David Trimm, Wendy’s chief information officer, estimates that payback on those machines would come in less than two years thanks to labor savings and increased sales.
The kiosks have two purposes according to Trimm: appeasing younger customers by given them an ordering experience they prefer and reducing labor costs.
Kiosks also have the potential to circumvent the long lines of peak dining hours while increasing kitchen output at the same time.
In all, about 1,000 locations will have the kiosks.
“They are looking to improve their automation and their labor costs, and this is a good way to do it,” said Darren Tristano, vice president with Technomic — a food-service research and consulting firm. “They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”
Kiosks are also valued by the company for its ability to provide data about customers.
Wendy’s spokeswoman Heidi Schauer said higher-volume stores will get priority for the kiosks because demand for the technology is so high.
“This move puts them at the forefront of the kiosk and tech movement,” Tristano said.
Kiosks already have been installed at several central Ohio locations where the company first tested the technology. The company is based in central Ohio.
Customers will still be able to order at the counter for now, although Tristano predicts that mobile ordering and payment via smartphones will one day overtake self-ordering kiosks and cash registers.

http://www.freep.com/story/money/business/2017/02/27/ordering-kiosks-coming-1000-wendys/98496644/

DWags wrote:

MattyFresh wrote:I  feel like this will slow things down a lot... not a fan


DUBLIN, Ohio — Fast food giant Wendy’s plans to install self-ordering kiosks in about one out of six of the burger chain’s franchises nationwide by the end of this year.
A typical location would get three kiosks for about $15,000, The Columbus Dispatch reported. David Trimm, Wendy’s chief information officer, estimates that payback on those machines would come in less than two years thanks to labor savings and increased sales.
The kiosks have two purposes according to Trimm: appeasing younger customers by given them an ordering experience they prefer and reducing labor costs.
Kiosks also have the potential to circumvent the long lines of peak dining hours while increasing kitchen output at the same time.
In all, about 1,000 locations will have the kiosks.
“They are looking to improve their automation and their labor costs, and this is a good way to do it,” said Darren Tristano, vice president with Technomic — a food-service research and consulting firm. “They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”
Kiosks are also valued by the company for its ability to provide data about customers.
Wendy’s spokeswoman Heidi Schauer said higher-volume stores will get priority for the kiosks because demand for the technology is so high.
“This move puts them at the forefront of the kiosk and tech movement,” Tristano said.
Kiosks already have been installed at several central Ohio locations where the company first tested the technology. The company is based in central Ohio.
Customers will still be able to order at the counter for now, although Tristano predicts that mobile ordering and payment via smartphones will one day overtake self-ordering kiosks and cash registers.

http://www.freep.com/story/money/business/2017/02/27/ordering-kiosks-coming-1000-wendys/98496644/

And this is a microcosm of why jobs won't come back to the U.S. Wake up. From digging coal to making cars. Machines are your man.

LooseGoose wrote:

DWags wrote:




And this is a microcosm of why jobs won't come back to the U.S. Wake up. From digging coal to making cars. Machines are your man.

All a product of the rising minimum wages. Replace the snotty brats with machines.


Gotta have the corporate profits to fund the boomer's pensions. Yeehaw!!!

MattyFresh wrote:hey guys i just want the meals to be a buck cheaper atleast

DWags wrote:

MattyFresh wrote:hey guys i just want the meals to be a buck cheaper atleast

I want you to buy hamburger and grill your own. With the exception of Dagwoods you can't get a better burger

MattyFresh wrote:

DWags wrote:

I want you to buy hamburger and grill your own. With the exception of Dagwoods you can't get a better burger

I haven't had fast food in a long time actually, I buy my cows by 1/2's once a year usually and grill shit. For the times I do go to the store I hate self checkout and this feels self checkout ish.

DWags wrote:

MattyFresh wrote:

I haven't had fast food in a long time actually, I buy my cows by 1/2's once a year usually and grill shit. For the times I do go to the store I hate self checkout and this feels self checkout ish.

I was on line in Lowes once and was gonna go to a self checkout and a guy in a UAW jacket said, "hey those cost humans jobs. Out of respect to working people I haven't used one again I believe. Maybe at a day before a holiday but I go to the human.

Other Teams Pursuing That wrote:Technology is the result of minimum wage going up? Learn something new everyday.

DWags wrote:

MattyFresh wrote:

I haven't had fast food in a long time actually, I buy my cows by 1/2's once a year usually and grill shit. For the times I do go to the store I hate self checkout and this feels self checkout ish.

I was on line in Lowes once and was gonna go to a self checkout and a guy in a UAW jacket said, "hey those cost humans jobs. Out of respect to working people I haven't used one again I believe. Maybe at a day before a holiday but I go to the human.

GRR Spartan wrote:I don't use kiosks if there's a line with a human.

I refuse to use Meijer self check out. A manager came ocer and politely said a self check was open. I asked him if I would get a 5% discount for providing his store with my labor. He smiled and said, "I get your point." But he knows if they can pull it off they will have 90% of their lanes self checked.

Wendy's will go to machines because they don't steal food or cash and they don't call in sick. The whine about raising minimum wage is standard GOP bs. Minimum wage hasn't moved much in the last 5 years and its tough to get out of Wendy's with less than a $6-$7 lunch if you aren't ordering from the value menu.

Truth is they would have introduced kiosks when minimum wage was less than $5 /hr but the low cost technology for the kiosks wasn't there yet.

TheReal_LWS wrote:I love it! Keep demanding $15 for high school dropouts! LOL There is no downside to this move. Robots never get tired, rarely break down, and don't spit in your food.

Travis of the Cosmos wrote:

TheReal_LWS wrote:I love it! Keep demanding $15 for high school dropouts! LOL There is no downside to this move. Robots never get tired, rarely break down, and don't spit in your food.

Hey meme/bumper sticker boy.

TheReal_LWS wrote:

Travis of the Cosmos wrote:

Hey meme/bumper sticker boy.

Good one. But that's not a bumper sticker you fag.

TheReal_LWS wrote:

Travis of the Cosmos wrote:

Hey meme/bumper sticker boy.

Good one. But that's not a bumper sticker you fag.

TheReal_LWS wrote:I love it! Keep demanding $15 for high school dropouts! LOL There is no downside to this move. Robots never get tired, rarely break down, and don't spit in your food.

DWags wrote:

TheReal_LWS wrote:I love it! Keep demanding $15 for high school dropouts! LOL There is no downside to this move. Robots never get tired, rarely break down, and don't spit in your food.

Here's what the idiots won't ever get. If the minimum wage was 5.50 an hour, this machine would have been invented and used. Unless you own the business you are working for you will always be the proletariat. You will always be told what to do and when to do and for how much. Jobs, if it's possible, will be replaced by machines. Bring the jobs back to America? The machine will always be your man.

The SEIU has hired workers across the country to protest outside businesses and restaurants, especially McDonald’s. Suffice to say they have no union and some don’t make $15 an hour, the union’s nationwide minimum-wage target. At a “Fight for 15” conference in Richmond, Virginia this month, the protest organizers showed up to demand to unionize themselves. According to the website In These Times, a woman from Las Vegas who works as a union organizer tried to deliver a letter asking the SEIU to confirm it employs them and will allow them to unionize. She was blocked by security.

The SEIU responded that it “supports the ability of all workers” to unionize, “including organizers in the Fight for $15.” But the union also claims it doesn’t employ the workers because the organizers are directly employed by individual organizing committees in each city that has a Fight for $15 campaign.

That’s pretty rich considering that most of the money paying the organizers comes directly from the SEIU. It’s also hilarious since the SEIU claims that it should be able to organize all McDonald’s workers everywhere across the country as a single bargaining unit. But McDonald’s operates on a franchise model with individual store owners. Now the SEIU claims its organizers are essentially franchisees.

GRR Spartan wrote:I don't use kiosks if there's a line with a human.

I refuse to use Meijer self check out. A manager came ocer and politely said a self check was open. I asked him if I would get a 5% discount for providing his store with my labor. He smiled and said, "I get your point." But he knows if they can pull it off they will have 90% of their lanes self checked.

Wendy's will go to machines because they don't steal food or cash and they don't call in sick. The whine about raising minimum wage is standard GOP bs. Minimum wage hasn't moved much in the last 5 years and its tough to get out of Wendy's with less than a $6-$7 lunch if you aren't ordering from the value menu.

Truth is they would have introduced kiosks when minimum wage was less than $5 /hr but the low cost technology for the kiosks wasn't there yet.

TheReal_LWS wrote:

Travis of the Cosmos wrote:

Hey meme/bumper sticker boy.

Good one. But that's not a bumper sticker you fag.

GRR Spartan wrote:My brother-in-law is a pattern maker at a tool & die shop. After the '08-'09 downturn he was fortunate to find a place that paid about $1.50 less per hour than what he had gotten at his former shop that closed when an Fifth Third audit after one of the partner heart attack showed years of paying personal bills like children's college tuition out of company funds.

But he had co-workers who were being offered $13-$14 an hour and even less in Indiana for the same skilled jobs they had with a decade of experience.

Goes back to there are skilled trade jobs available but the people whining because they can't fill them are the ones who want skilled workers at non-union assembly line pay levels.