Called Comcast

by **InTenSity** 2014-09-25, 21:51

Looking to see what deals I could get from those blood suckers. I told the rep what directv was offering, she said it doesn't matter they don't compete with anyone. I'm like Wtf do you mean? The rep had the ****ing balls to tell me they don't have to compete with anyone. I asked if she knows she is telling me they're a monopoly, and she just said yup, we don't have to deal with any competition.

I was speechless, what should I have done?

by **NigelUno** 2014-09-25, 21:57

You have Comcast now?

by **Heat Miser** 2014-09-25, 21:58

Get DTV

by **InTenSity** 2014-09-25, 22:05

The association pays to have Comcast. I've always had them. I was arguing on the behalf of neighbors. Got $50 off for one, but only $20 for another.

by Rodeo Burger 2014-09-25, 22:10

Call back tomorrow.

I saw an AMA on Reddit with a Comcast rep, and they do get their bonuses based on how much business they retain. If you got a shitty rep, he has nothing to give.

The key is not cancelling a service, as opposed to packages. In other words, if you have TV, internet and phone, threaten to cancel one or all of them. I actually added phone (good for the rep) to lower my bill.

What sucks is I'll have to do it all again in about 15 months. No respect for loyalty.

by Rodeo Burger 2014-09-25, 22:13

Heat Miser wrote:Get DTV

I've had DTV and Dish since the first time I had Comcast.

Neither satellite company was worth a shit to me, and that was before internet download speeds meant anything.

Even though I'm on a hill with a 2 1/2 story house, with no obstructions, I would lose service with the slightest rain. A storm and I just knew the TV/internet didn't work.

I need Comcast, and they know it.

Hoping for Google Fiber some day. Grand Rapids was a finalist for it's expansion, but didn't get the nod.

by **Other Teams Pursuing That** 2014-09-25, 22:45

FUCK COMCAST

Called them today. 45 minute phone call. My internet likes to go out every 5 ****ing minutes. After all that bullshit ****ing troubleshooting that I could have done myself, guess what happens after I hang up the phone? 5 minutes later? ****ing internet ****ing disconnects.

Probably going to call those motherfuckers tomorrow. What should I say? Fuck Comcast.

by **InTenSity** 2014-09-25, 22:51

I blame the capitalist fucker's, they defend this shit and tall against communism. All hail the mighty dollar and Fuck the consumer.

by **StylesGShmooth** 2014-09-26, 00:53

I have Comcast and I ****ing hate it. Had U-Verse before I moved but not avaiable here. No line of sight for Dish or DTV. My interent ****ing blows. Goes out periodically. They claim it's fast but my speedtest.net history states otherwise. Moving again after football season, can't wait for that ****ing battle.

by **kingstonlake** 2014-09-26, 01:11

Corporate states of America. Swallow it down.

by **Other Teams Pursuing That** 2014-09-26, 01:19

kingstonlake wrote:Corporate states of America. Swallow it down.

Yup. Merica.

by **DWags** 2014-09-26, 01:37

Other Teams Pursuing That wrote:FUCK COMCAST

Called them today. 45 minute phone call. My internet likes to go out every 5 ****ing minutes. After all that bullshit ****ing troubleshooting that I could have done myself, guess what happens after I hang up the phone? 5 minutes later? ****ing internet ****ing disconnects.

Probably going to call those motherfuckers tomorrow. What should I say? Fuck Comcast.

Glad you could slip this post in before it went out again.

by Guest 2014-09-26, 01:55

Comcast is just like Apple Called Comcast 1966794946

All the poor people getting butt hurt because extremely successful companies price them right out. Every one says they don't have cable or go with another company because they suck. Let's be honest, it's because you can't afford it and you are a flaming liberal that feels like an entitled little punk. No other cable company can compete with Comcast's X1 dvr box, sports packages, on demand, online content, premium channels and internet service. They even now have millions of wi-fi hot spots around the country for comcast subscribers. They are absolutely correct to tell you to fuckk off, they are a very successful company and do not need another person to baby sit to pay their bills. They are way above every one in internet service and TV. I have comcast as you can imagine (cause I'm not poor) and I pay 140 a month for my super fast internet and baller tv package ( I get 60 mbps download speed when I do test online, fast as fuckk). Don't be mad at comcast because you are poor, be mad at yourself. However, calling comcast to whine is such a rookie mistake to begin with. An experienced consumer with money would know that you always do the online chat which is way faster and easier. You can then exit out and create as many chats with new people as possible looking for the best deal. Stick with me kid, I ball and win for a living. Called Comcast 328670334

by **DWags** 2014-09-26, 02:05

SpartanDawgs265 wrote:Comcast is just like Apple All the poor people getting butt hurt because extremely successful companies price them right out. Every one says they don't have cable or go with another company because they suck. Let's be honest, it's because you can't afford it and you are a flaming liberal that feels like an entitled little punk. No other cable company can compete with Comcast's X1 dvr box, sports packages, on demand, online content, premium channels and internet service. They even now have millions of wi-fi hot spots around the country for comcast subscribers. They are absolutely correct to tell you to fuckk off, they are a very successful company and do not need another person to baby sit to pay their bills. They are way above every one in internet service and TV. I have comcast as you can imagine (cause I'm not poor) and I pay 140 a month for my super fast internet and baller tv package. Don't be mad at comcast because you are poor, be mad at yourself. However, calling comcast to whine is such a rookie mistake to begin with. An experienced consumer with money would know that you always do the online chat which is way faster and easier. You can then exit out and create as many chats with new people as possible looking for the best deal. Stick with me kid, I ball and win for a living.

Lot of words. Anybody wanna help me out?

by WCSparty 2014-09-26, 02:10

His mom pays too much for cable.

by Guest 2014-09-26, 02:14

WCSparty wrote:His mom pays too much for cable.

I'm not poor bro, I have one of the best tv and internet packages comcast can offer. Too much is not in my vocabulary. Called Comcast 3493939353

by **pulling69** 2014-09-26, 02:18

You bitch ass fools need to move to an area with Fios.

by Guest 2014-09-26, 02:24

pulling69 wrote:You bitch ass fools need to move to an area with Fios.

I don't know much about FIOS. Probably lacks in the DVR box though and tv programming.....

by **xsanguine** 2014-09-26, 02:30

SpartanDawgs265 wrote: No other cable company is allowed to compete with Comcast's X1 dvr box, sports packages, on demand, online content, premium channels and internet service.

Fixed a part of that for you, my homie.

Too bad "free market" is a pejorative.

by **Other Teams Pursuing That** 2014-09-26, 02:51

That was a bad post. Sorry Ross.

by **kingstonlake** 2014-09-26, 03:11

SpartanDawgs265 wrote:Comcast is just like Apple All the poor people getting butt hurt because extremely successful companies price them right out. Every one says they don't have cable or go with another company because they suck. Let's be honest, it's because you can't afford it and you are a flaming liberal that feels like an entitled little punk. No other cable company can compete with Comcast's X1 dvr box, sports packages, on demand, online content, premium channels and internet service. They even now have millions of wi-fi hot spots around the country for comcast subscribers. They are absolutely correct to tell you to fuckk off, they are a very successful company and do not need another person to baby sit to pay their bills. They are way above every one in internet service and TV. I have comcast as you can imagine (cause I'm not poor) and I pay 140 a month for my super fast internet and baller tv package ( I get 60 mbps download speed when I do test online, fast as fuckk). Don't be mad at comcast because you are poor, be mad at yourself. However, calling comcast to whine is such a rookie mistake to begin with. An experienced consumer with money would know that you always do the online chat which is way faster and easier. You can then exit out and create as many chats with new people as possible looking for the best deal. Stick with me kid, I ball and win for a living.

Most of us have access to pussy and don't need baller cable packages to watch sport and Oprah 24-7. On the rare occasion you're able to GHB a piece of ass through the door, I bet their impressed with your sweet gaming system and Halo commemorative gold edition box set.

by **pulling69** 2014-09-26, 03:36

SpartanDawgs265 wrote:

I don't know much about FIOS. Probably lacks in the DVR box though and tv programming.....

Double false, Fios is the shit. Whatever crap you have is ass.

by **MiamiSpartan** 2014-09-26, 09:23

InTenSity wrote:The association pays to have Comcast. I've always had them. I was arguing on the behalf of neighbors. Got $50 off for one, but only $20 for another.

This makes a big difference to your story. They don't have to compete. They get paid for you to have Comcast (at least basic, depending on the package your HOA has with them), regardless of whether you get DirecTV.

However, my HOA fee includes basic cable with Comcast, too, but I've never had any huge customer service issues or rude reps when I call (it has actually gotten better). And when I've threatened to cancel, they've negotiated. That's the key, I think, to call and say that you want to find out the process for cancelling. Of course, you have to be ready to walk away if they don't cooperate. They'll have a break point where they will walk away, too.

by **InTenSity** 2014-09-26, 09:42

MiamiSpartan wrote:
This makes a big difference to your story. They don't have to compete. They get paid for you to have Comcast (at least basic, depending on the package your HOA has with them), regardless of whether you get DirecTV.

However, my HOA fee includes basic cable with Comcast, too, but I've never had any huge customer service issues or rude reps when I call (it has actually gotten better). And when I've threatened to cancel, they've negotiated. That's the key, I think, to call and say that you want to find out the process for cancelling. Of course, you have to be ready to walk away if they don't cooperate. They'll have a break point where they will walk away, too.

I was negotiating on the behalf of some neighbors. One neighbor I was able to save $50 a month for the next year, the other neighbor I was only able to save $20 or so a month.

For myself, I did what you said a few years ago. I actually called up DirecTV and got a package setup, then I called Comcast. I went through everything that DirecTV was offering and had the HD tech fee($8), the DVR($9.95) and a second receiver ($9.95) all taken off the bill. It doesn't even show up anymore. So, I have 2 TV's with HD, one is a DVR and HBO, Encore and 50 Mbps for about $60 a month.

I've learned to try to be nice to the CSR, and most of the time get redirected to the Philippines, I need to learn a little bit more Tagalog because they become a bit more helpful when you talk in their language. The annoying thing is just having to work so hard to get a discount. Oh, and knowing that the US lags so far behind the world on internet speeds.

by **Robert J Sakimano** 2014-09-26, 09:56

I can honestly say that I have no idea what cable service we have..

by **Watch Out Pylon!** 2014-09-26, 10:09

SpartanDawgs265 wrote:

I don't know much about FIOS. Probably lacks in the DVR box though and tv programming.....

Your mom must be pulling in some serious child support after your dad left. Good for her.

by **Other Teams Pursuing That** 2014-09-26, 10:13

Robert J Sakimano wrote:I can honestly say that I have no idea what cable service we have..

It probably works then. That's all I care about.

by **Robert J Sakimano** 2014-09-26, 13:41

Other Teams Pursuing That wrote:

It probably works then. That's all I care about.

yeah - I hit the button on the remote control and the TV comes on. That's literally all I know and all I care to know.

by 75alum 2014-09-26, 18:49

Use to have Comcast at my former home. New home is too far from the line amplifier to get a good signal per the service guy who came to my home. Told me he could put in an order for a new substation at the corner of my lot but it would cost me $6K. I said sweet. So I can sell service to other neighbors. He looks at me like WTF??? as tho I'm serious. He then told me to hook up with AT&T. Said they were better anyway. Actually it has been better and my line speed is great.

by **kingstonlake** 2014-09-26, 21:03

InTenSity wrote:Looking to see what deals I could get from those blood suckers. I told the rep what directv was offering, she said it doesn't matter they don't compete with anyone. I'm like Wtf do you mean? The rep had the ****ing balls to tell me they don't have to compete with anyone. I asked if she knows she is telling me they're a monopoly, and she just said yup, we don't have to deal with any competition.

I was speechless, what should I have done?

Tell them the millions they spend on advertising against DTV suggest they do compete against them.

by **SpartanInNH** 2014-09-27, 15:35

DWags wrote:

Lot of words. Anybody wanna help me out?

I was squinting at the monitor getting ready to try to figure it out when I saw who the poster was.

Saved me a lot of work. Don't need to read the trolls.

by **SpartanInNH** 2014-09-27, 15:38

pulling69 wrote:

Double false, Fios is the shit. Whatever crap you have is ass.

So...his temporarily stores yours? I'm kinda lost here. scratch

by **SpartanInNH** 2014-09-27, 15:42

InTenSity wrote:Looking to see what deals I could get from those blood suckers. I told the rep what directv was offering, she said it doesn't matter they don't compete with anyone. I'm like Wtf do you mean? The rep had the ****ing balls to tell me they don't have to compete with anyone. I asked if she knows she is telling me they're a monopoly, and she just said yup, we don't have to deal with any competition.

I was speechless, what should I have done?

I'd love to laugh at your plight, but I have Time-Warner Cable.

The Struggle.

by **steveschneider** 2014-09-27, 16:01

Other Teams Pursuing That wrote:FUCK COMCAST

Called them today. 45 minute phone call. My internet likes to go out every 5 ****ing minutes. After all that bullshit ****ing troubleshooting that I could have done myself, guess what happens after I hang up the phone? 5 minutes later? ****ing internet ****ing disconnects.

Probably going to call those motherfuckers tomorrow. What should I say? Fuck Comcast.

What modem are you using?

We were using Time Warner's modem for a while. I dropped some cash on a good modem and an almost top of the line router. The problems and headaches have greatly diminish and because I'm not 'renting' time warners POS modem I save $7 a month now.

by **steveschneider** 2014-09-27, 16:03

Other Teams Pursuing That wrote:FUCK COMCAST

Called them today. 45 minute phone call. My internet likes to go out every 5 ****ing minutes. After all that bullshit ****ing troubleshooting that I could have done myself, guess what happens after I hang up the phone? 5 minutes later? ****ing internet ****ing disconnects.

Probably going to call those motherfuckers tomorrow. What should I say? Fuck Comcast.

What modem are you using?

We were using Time Warner's modem for a while. I dropped some cash on a good modem and an almost top of the line router. The problems and headaches have greatly diminish and because I'm not 'renting' time warners POS modem I save $7 a month now.

by **SpartanInNH** 2014-09-27, 16:29

steveschneider wrote:

What modem are you using?

We were using Time Warner's modem for a while. I dropped some cash on a good modem and an almost top of the line router. The problems and headaches have greatly diminish and because I'm not 'renting' time warners POS modem I save $7 a month now.

Yep, I dumped their modem -- am still using their router. Hmmm.

by **The Pantry** 2014-09-27, 21:06

Thanks! This thread was a reminder to make my annual call to Wow to beat them down. They knocked $25 off the monthly bill (supposedly for 12 months) after I threatened to switch to uVerse

by **InTenSity** 2014-12-23, 23:18

Switched to AT&T. Whole community dropped Xfinity, and holy shit what a clusterfuck. Comcast told the association they would honor all contracts until AT&T could set up in the community, then they sent a form letter Thanksgiving week, stating that everyone's cable would be shut off on Dec 31, unless they called an 800 number to talk to a rep. As of today they were telling people that there was litigation against the HOA and that they still couldn't give people any prices as to what they would be paying. What BS they are throwing out there. They lost out on 200+ units and they are pissed, but they didn't want to budge an inch during negotiations. I'll keep their internet until that price skyrockets, and then hopefully ATT will have something faster than 18 mb/sec.

by LoneWolfSparty 2014-12-24, 06:53

InTenSity wrote:Switched to AT&T. Whole community dropped Xfinity, and holy shit what a clusterfuck. Comcast told the association they would honor all contracts until AT&T could set up in the community, then they sent a form letter Thanksgiving week, stating that everyone's cable would be shut off on Dec 31, unless they called an 800 number to talk to a rep. As of today they were telling people that there was litigation against the HOA and that they still couldn't give people any prices as to what they would be paying. What BS they are throwing out there. They lost out on 200+ units and they are pissed, but they didn't want to budge an inch during negotiations. I'll keep their internet until that price skyrockets, and then hopefully ATT will have something faster than 18 mb/sec.

Goods luck with DSL. Nothing more than a glorified dial up. You're better off getting a 4G hot spot from Verizon.

by **InTenSity** 2014-12-24, 08:14

LoneWolfSparty wrote:

Goods luck with DSL. Nothing more than a glorified dial up. You're better off getting a 4G hot spot from Verizon.

I'm sticking with broadband until next Nov. with Comcast.

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