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Fuck Microsoft and Dell

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kingstonlake
The Pantry
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Fuck Microsoft and Dell Empty Fuck Microsoft and Dell

Post by The Pantry Thu Nov 29, 2018 6:49 pm

Bought a Dell laptop just before Christmas last year. Touchpad went south a couple months ago so have had a mouse plugged in since. Called Dell and went through diagnostics and firmware updates. Touchpad still useless. Said they were going to send me a return label so I could send it back for repair. Never got one.

Forgot about it until last week, realizing my warranty was going to expire. Some people use their cell phones for everything. I'm not one of them. Prefer a laptop to the phone for internet. Couldn't scrounge up a loner so bought a Lenovo to tide me over until the Dell gets returned. Who knows? Could be months.

Started the Lenovo up last night and went through setup. Connected to the internet and setup another Microsoft account. One point in the setup asked for my phone number. Punched it in and immediately got a text message about something called "Microsoft Launcher". May have clicked it just to see what it was. Finished setup on the Lenovo. Went to bed and decided to check my phone alarm. Was shocked to see everything on my phone looked different. Fuckers at Microsoft had somehow uploaded their shit to my phone...Cortona, Bing, etc. Even ways the phone (Galaxy S8) responds to swipes changed. Was pissed but too tired to fuck with it last night and went to sleep.

Got it sorted out today after investigating the MS Launcher app...reset to Samsung settings and all is well. Microsoft did me, under the guise of syncing my new laptop to my phone.

Called Dell again to get a return label. Indian dude. His English was one of the most difficult to understand I've encountered going all the way back to my stats prof fall term 1979. Think he's sending a label but not sure. May give Dell another call tomorrow.
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Post by kingstonlake Thu Nov 29, 2018 7:31 pm

I'm gonna need you to take this over to the "ask Pantry to review things" thread, please.

Thanks,

The anti board flooding squad
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Post by tGreenWay Thu Nov 29, 2018 7:46 pm

The Pantry wrote:Bought a Dell laptop just before Christmas last year. Touchpad went south a couple months ago so have had a mouse plugged in since. Called Dell and went through diagnostics and firmware updates. Touchpad still useless. Said they were going to send me a return label so I could send it back for repair. Never got one.

Forgot about it until last week, realizing my warranty was going to expire. Some people use their cell phones for everything. I'm not one of them. Prefer a laptop to the phone for internet. Couldn't scrounge up a loner so bought a Lenovo to tide me over until the Dell gets returned. Who knows? Could be months.

Started the Lenovo up last night and went through setup. Connected to the internet and setup another Microsoft account. One point in the setup asked for my phone number. Punched it in and immediately got a text message about something called "Microsoft Launcher". May have clicked it just to see what it was. Finished setup on the Lenovo. Went to bed and decided to check my phone alarm. Was shocked to see everything on my phone looked different. Fuckers at Microsoft had somehow uploaded their shit to my phone...Cortona, Bing, etc. Even ways the phone (Galaxy S8) responds to swipes changed. Was pissed but too tired to fuck with it last night and went to sleep.

Got it sorted out today after investigating the MS Launcher app...reset to Samsung settings and all is well. Microsoft did me, under the guise of syncing my new laptop to my phone.

Called Dell again to get a return label. Indian dude. His English was one of the most difficult to understand I've encountered going all the way back to my stats prof fall term 1979. Think he's sending a label but not sure. May give Dell another call tomorrow.

Did you at least get a ticket number that documented your call that was made before your warranty expired? You can also use that to reference the problem in future calls.
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Post by Turtleneck Thu Nov 29, 2018 11:15 pm

Did you ask the guy if he knew where to get green sauce packets?
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Post by Other Teams Pursuing That Thu Nov 29, 2018 11:18 pm

That might be the worst story ever.
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Post by The Pantry Fri Nov 30, 2018 12:34 am

Other Teams Pursuing That wrote:That might be the worst story ever.
Truth isn't as fascinating as TempeTantrum stories.
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Post by Jake from State Farm Fri Nov 30, 2018 8:02 am

You do know that both Dell and Microsoft have keystroke monitoring built into their computers?

Expect a black SUV to show up in your driveway soon.
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